Alert Level 3
As the Government has announced, the alert level drops to Level 3 at 11.59 pm on Monday 27 April,
Our warehouse will reopen for dispatches and pickups on Tuesday 28 April.
Please read the special instructions below:


• 2 METER SOCIAL DISTANCING
Customers require to keep a 2-meter distance apart from the people when you reach our
warehouse.


• CONTACTLESS PICK UP
Customers are allowed to pick up from our warehouse but it would be contactless pick-up. This means:
- Please make sure you inform us before pick up, our warehouse staff will prepare your order at
pick up point.
- Make sure you provide us with the vehicle plate number when you make the booking. This is to
allow our staff to identify you and process the correct order.
- Our staff will remain at 2 meters of social distance from other people at all times.
- Please open the trunk and clear up your back seats once you reach our warehouse. You can
remain in the car or keep at least 2m apart from the people around you. So, our staff can load the
products in your cars.
- Signatures are no longer required for pick up.


• CONTACTLESS DELIVERY
Contactless delivery means drivers will always keep a 2m distance away from other people and no
signature will be taken. They will require you to tell them your name as proof of delivery. Your item
will return to the nearest depot and leave you a card if no one receives it.
Every effort must be made by everyone to increase personal hygiene and minimize person to
person contact, we implemented the following ways to protect our staff:
- Provide suitable PPE such as masks and gloves where distance breaches are unavoidable.
- Level and frequency of cleaning will be increased for the warehouse and office working area.
- All our staff are required to wash them regularly with anti-microbial hand wash.
- All our staff will be required to keep a strict minimum of 2m distance and avoid physical contact
(e.g., no handshaking)